I would like to thank you and your team for the installation of our inverter ducted system. This was a significant investment and I am pleased to say that it is making a big difference in the level of comfort and convenience it provides. The choice of supplier and installer was not taken lightly. Having determined a set of parameters for cost, system efficiency and support I sought quotes from several parties. Delta was superior on all counts but what was particularly persuasive was the fact that you have been in business for over 30 years, and provided references. After the final choice of system was made it was reassuring that the work commenced as scheduled. Your team worked very efficiently and professionally over two days. Afterwards the house and roof space were cleaned. Again, thank you for your efforts. I have no hesitation in recommending your services to others.
The replacement Daikin inverter system and new ducting had an immediate impact on our home with reduced noise and increased capacity. We are now looking forward to seeing a favourable impact on the electricity bill. Thank you for the courteous and friendly professionalism shown by you and your office and the install team. We will certainly recommend Delta to our friends and associates.
We would just like to thank you and your team for your work and attention to detail on the installation of our new ducted system. The ducting under the house is so much tidier than before, and we are very pleased with the quietness of the system. We chose your business because we thought you would be careful and attend to detail, and we haven’t been disappointed.
We would like to take this opportunity to thank you for quoting on, and installing our air conditioning system. We are thrilled with it! Why were we so sure your company was the one for us? Because you stood out from the rest. You had the answers and gave the advice we needed and wanted. You were clearly there to give the right advice and not just agree with whatever we said because it would make a sale. David, you made us feel confident in you and that confidence has been rewarded with an excellent system.
Your staff, both in the office and the installers have been nothing but courteous and helpful. It can be very disruptive having workmen in your home but your installers went about their business with no fuss and as little intrusion as possible. We appreciated their smiling faces and happy manner. We would like to congratulate you and your staff for doing such a wonderful job in such a pleasant way.
My wife and I would like to express our thanks for the air conditioner recently installed. Your price was competitive, but more importantly the installation by your team was absolutely exceptional. Initially we were reluctant to leave the home whilst the installation was taking place, but after meeting the team and observing first hand their professional approach, we had no qualms in leaving them a key and allowing them free reign of the house. The vacuuming of the whole house afterwards is just one example of how thorough they were. I even ventured into the roof space and despite the obvious temptation to leave rubbish there (let’s face it, how many people go up there?) I was most impressed to see every surplus piece of equipment and/or rubbish removed. Please feel free to use this letter of recommendation for potential clients. I’m sure they too will be impressed with the product, price and installation.
I would like to take this opportunity to thank you for the professionalism and high level of service that your business displayed throughout the quotation and installation process. Each time Delta staff arranged to come to my house, they arrived on time and were very helpful and courteous. In addition, my home was left very clean after the system was installed, and all rubbish was removed from the premises. I will happily recommend Delta to friends and family who are looking for heating and cooling systems.
I am writing to thank you and your staff for the way in which you handled the installation of ducted reverse cycle air conditioning into my home. We are delighted with the new system. A major factor in my decision to use Delta was the professionalism demonstrated by your company from the very first point of contact. I am pleased to note that the high level of service continued right through to completion of the installation.
The outstanding aspects of my dealings with Delta were:
- The quote was detailed, addressed all my options, covered all costs (i.e. no hidden extras) and was professionally presented;
- Your quote responded to my particular needs and did not try to offer me a standard off the shelf option that would not meet my requirements. I was also impressed that, unlike your competitors, you did not recommend the more expensive option that was surplus to my requirements;
- Your pricing was highly competitive;
- There was absolutely no pressure selling;
- You and your staff turned up on time, every time;
- My home was left in a clean condition and all rubbish was removed;
- All staff were polite and friendly.
I would be happy for you to use this endorsement as part of your “satisfied customer” list as I have no hesitation in recommending Delta to prospective clients.
Just a little note to say, a big thank you for your prompt action in the installation of our Daikin heat pump air conditioning. Your professionalism and time taken to explain the system and answer any questions, was very much appreciated.
Thanks for installing our reverse cycle A/C. Thanks also for your pleasant, courteous manner and time taken to explain the system and answer our questions.
I would like to take this opportunity to tell you how impressed I was with your presentation, your patience in answering all of my questions, and your promptness in supplying the quote in such a short time. In this day and age in competitive business, it is such a pleasure to find people who carry out their everyday function in a most efficient manner as you have done yourself.